Need Help ?

About us

How can I make sure I'm buying an authentic UGG® product?

We are committed to protecting you from counterfeit (fake or imitation) goods that are being sold as genuine UGG® products. Despite the many counterfeiters trying t...

Is UGG® Emporium an official UGG® outlet store?

Yes, UGG® Emporium is an official UGG® outlet store.

Who are Deckers brands?

Started in 1973 by a University of California, Santa Barbara student who began making and selling sandals at craft fairs along the West Coast, Deckers has grown int...

Animal welfare

UGG® is committed to empowering you with information on the materials and craftsmanship that go into our products; we want to bring transparency to our supply chain...

What is your privacy policy?

You can find our privacy policy here:

How do I subscribe to UGG emails?

You can sign up to receive UGG® emails at the bottom of the home page - enter your email address where you see the title: 'Be the first to know'.

How do I unsubscribe from UGG emails?

You can unsubscribe from UGG® emails using the 'unsubscribe' link in the footer of the email. Alternatively please contact our Customer Service team using the detai...