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Returns

What is your return address ?

Our return address is : RETURNS DEPARTMENT DECKERS EUROPE LTD (UGG) C/O DSV SOLUTIONS LTD- HP2 HALDENS PARKWAY THRAPSTON KETTERING NORTHANTS NN14 4QS GB NOTE: We on...

How do I return my order?

Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any item ordered from www.UGG.com/e...

Can I exchange my item(s)?

No, for the moment we can only offer you a refund. To obtain an exchange, please return your purchase for a refund and place a new order on UGG.com/emporium-outlet....

How long will it take for my refund to be processed ?

Please allow up to 28 days from the date you have retuned your item for your refund to be processed. You will be notified by email when your return is received, and...

What is the warranty on UGG® Emporium products?

Our warranty policy covers authentic UGG® Emporium products purchased directly on this website only; it covers manufacturing defects for up to one year from the dat...

Will I be notified of my refund?

You will be notified by email when your return is received and your refund is processed.

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