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How long will it take for my refund to be processed ?

Please allow up to 28 days from the date you have retuned your item for your refund to be processed.

You will be notified by email when your return is received, and your refund is processed. All refunds will be issued in the same form as the original payment. In some cases it may take up to 7 working days from the time that UGG® EMPORIUM processes the refund for funds to appear on your bank or credit card statement, this is dependent on your bank or card issuer